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Frequently Asked Questions
  1. LK Borrowed Support
  2. Getting Started

Getting Started

Learn About LK Borrowed

  • What is LK Borrowed?
  • What is LK Borrowed's size range?
  • Where does LK Borrowed ship?
  • Do you offer Free/discounted Trials?
  • Can I have more than one Free Trial per month?
  • What if I damage something?
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Getting Around the Website

  • Can I view your collection without subscribing?
  • Do you have a catalogue?
  • I gave you my e-mail address. When does membership start?

Getting Started Guide

  • How does it work?
  • How do I subscribe?

Plans & Pricing

  • How much does it cost?
  • How much does delivery cost?

Our Clothing and Our Cleaning

  • What are your cleaning standards?
  • Can I wash something?
  • What precautions is LK Borrowed taking to ensure the virus does not spread through the garments?
  • Is it safe to rent clothes?
  • What do you do with the clothing you take out of circulation?
  • How can I be sure the garments don’t contain any virus?

Sizing Guide & Sizing Tool

  • Can you help me find my size?

Referral Program

  • How does the LK Borrowed Refer-A-Friend program work?
  • How soon will I receive my reward?
  • Is there a limit to how many friends I can refer?
  • Why didn’t I receive my referral reward credit?

Gifting Program

  • Do you offer gift subscriptions?
  • How do gift subscriptions work?
  • How do I purchase a gift subscription?
  • Who can purchase a gift subscription?
  • Who can redeem a gift subscription?
  • How do I redeem a gift?
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Try Quick Answers before contacting Customer Service

SUPPORT

Email: support@lkborrowed.com

Talk to us: Mon – Fri 9am – 5pm

(808-189-0678)