You will start to notice a new reusable garment bag for some of your orders. Please keep the bag after you receive your item(s) and use the same bag to return the item(s) when you are ready for more styles. Just replace the prepaid shipping label in the delivery bag window and send it back via Royal Mail. We hope you find this new packaging to be elevated and convenient for receiving and returning your items.
Articles in this section
- How do I Return Notify items?
- I lost my reusable garment bag. What should I do?
- How do I exchange pieces?
- Is there new packaging?
- How do I use the new reusable packaging?
- Can I keep the packaging my order came in?
- If I purchase all my items, do I still need to return the reusable garment bag?
- How do I return the items? What happens if I lost a return label?
- What if my items don't fit in the return packaging?
- How do I undo a return notification?